Exchange 2013 Upgrade/Uninstall fails while uninstall Search Foundation for Exchange
The following error was received when perming an Uninstall of Exchange 2013
"Error occurred while uninstalling Search Foundation for Exchange.System.Exception:
Cannot determine the product name registry subkey, neither the 'RegistryProductName'
application setting nor the 'CERES_REGISTRY_PRODUCT_NAME' environment variable was set."
catch{
$deleteErrorMsg = "Failure cleaning up SearchFoundation Data folder. - " + $dataFolderPath + " - " + $_.Exception.Message;
Write-ExchangeSetupLog -Error $deleteErrorMsg;
}
as run: "Error occurred while uninstalling Search Foundation for Exchange.System.Exception: Cannot determine the product name registry subkey, neither the 'RegistryProductName' application
setting nor the 'CERES_REGISTRY_PRODUCT_NAME' environment variable was set at Microsoft.Ceres.Common.Utils.Registry.RegistryUtils.get_ProductKeyName() in n:srcsearchfoundationCommonUtilsRegistryRegistryUtils. at Microsoft.Ceres.Exchange.PostSetup.DeploymentManager.DeleteDataDirectory() at Microsoft.Ceres.Exchange.PostSetup.DeploymentManager.Uninstall(String installDirectory, String logFile) at CallSite.Target(Closure,CallSite,Type,Object,Object )"- System.Management.Automation.RuntimeException:
Error occurred while uninstalling Search Foundation for Exchange.System.Exception: Cannot determine
the product name registry subkey, neither the 'RegistryProductName' application setting nor the 'CERES_REGISTRY_PRODUCT_NAME' environment variable was set
at Microsoft.Ceres.Common.Utils.Registry.RegistryUtils.get_ProductKeyName() in n:srcsearchfoundationCommonUtilsRegistryRegistryUtils.
at Microsoft.Ceres.Exchange.PostSetup.DeploymentManager.DeleteDataDirectory()
at Microsoft.Ceres.Exchange.PostSetup.DeploymentManager.Uninstall(String installDirectory, String logFile)
at CallSite.Target(Closure , CallSite , Type , Object , Object )
at System.Management.Automation.PowerShell.EndInvoke(IAsyncResult asyncResult)
at Microsoft.Exchange.Configuration.MonadDataProvider.MonadPipelineProxy.
.ClosePipeline(MonadAsyncResult asyncResult)
Details:
———
After installation of Exchange 2013 Installer process set the CERES_REGISTRY_PRODUCT_NAME
variable under user variables. when it fails to set this variable Exchange server 2013 cannot connect
to search engine and other issues may be experienced .
Error will occur if Environment variable CERES_REGISTRY_PRODUCT_NAME is not properly
set prior to launch installer or Uninstaller. To list all the environment variables use :
Get-Childitem env: ( Or Dir Evn: )
To display values of the CERES_REGISTRY_PRODUCT_NAME environment variable, it is
missing because of which Exchange uninstall process is failed.
For Example :
To resolve the issue , run following command to set the values for CERES_REGISTRY_PRODUCT_NAME
$env:CERES_REGISTRY_PRODUCT_NAME = “Search Foundation for Exchange”