Microsoft Teams Stuck on the Loading screen
I’ve had this a few times, and there are a few reasons, but we’ll just cover the most common here, and that’s cached credentials that have changed.
![](https://scottmcgrath.com/wp-content/uploads/2022/05/TeamsScreenLoading.jpg)
If you see this, start up the Credential manager. The easiest way is just to press the start button and type ‘Cred’.
![](https://scottmcgrath.com/wp-content/uploads/2022/05/CredentialManStartMenu.jpg)
Choose Windows Credentials
![](https://scottmcgrath.com/wp-content/uploads/2022/05/image-2.png)
Search for msteams Entries
![](https://scottmcgrath.com/wp-content/uploads/2022/05/image-3.png)
Remove each of these, and Teams should start again and prompt you for new credentials.